Exploring the Impact of Bureaucratic Governance on Institutional Performance in Tanzania: A Case of St. Augustine University of Tanzania and the University of Dar es Salaam

Abstract

This study investigates the impact of bureaucratic governance on the performance of Tanzanian universities, focusing on St. Augustine University of Tanzania (SAUT) and the University of Dar es Salaam (UDSM). This study employed a qualitative approach with a descriptive case study design. The study sample comprised 67 participants, including council members, senate members, human resource officers, directors, deans, students, and academic and administrative staff members. The data were collected through interviews and documentary reviews and were analysed through thematic analysis. The findings reveal the dominance of bureaucratic governance that affects universities both positively and negatively, whereas negative impacts outweigh positive ones. If bureaucratic practices remain unchecked, they could affect institutional autonomy, timely institutional transformation, and adaptability in this competitive world. This study recommends reducing bureaucratic practices and integrating other models to enhance the institutional performance of Tanzanian universities.